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Privacy Policy

Effective Date: 30 November 2025

This Privacy Policy explains how Gymcierge ("we", "us", "our") collects, uses, stores, and discloses information when you use gymcierge.com and related services (collectively, the "Service").

Contact: contact@gymcierge.com

1. Information We Collect

1.1 Information You Provide

  • Account information: name, email, password, preferences
  • Profile data: age, fitness goals
  • Client content: workout logs, measurements, photos
  • Payment information: processed via third-party providers

1.2 Automated Data Collection

We may automatically collect:

  • Device information: IP, device type
  • Usage data: pages visited, interactions
  • Cookies and tracking data for analytics and personalization

2. How We Use Your Information

We use data to:

  • Provide and improve the Service
  • Personalise workouts and progress insights
  • Process billing and subscriptions
  • Communicate service updates
  • Monitor and prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers (e.g., payment processors, analytics)
  • Legal authorities when required by law
  • Affiliates or successors if the business is transferred

We do not sell personal information in exchange for money.

4. Data Security

We implement reasonable security measures to protect data, but no service is completely secure. You agree to secure your own credentials.

5. Your Rights

Depending on jurisdiction, you may have rights to:

  • Access the personal information we hold
  • Request correction or deletion
  • Opt out of certain processing
  • Object or restrict processing

Contact us at contact@gymcierge.com.

6. Cookies and Tracking

We use cookies and similar technologies for:

  • Session management
  • Analytics (under applicable privacy laws)
  • Personalisation

You may control cookies via browser settings.

7. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children.

8. International Data Transfers

We operate globally. Your data may be transferred to and processed in countries outside your residence. We implement safeguards where required by law.

9. Changes to Privacy Policy

We may update this policy. Users will be notified of material changes.

10. Contact

For privacy questions or data requests: contact@gymcierge.com

Last updated: 30 November 2025

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